Outrunr ("we", "us") is a running and training app operated by DTI Ventures Pty Ltd (ABN 22 700 856 873), a company registered in Australia. This policy explains what we collect, why, who we share it with, and how you can get it deleted. We do not sell your personal information, and we do not track you across other companies' apps or websites for advertising.
1. What we collect
Data you give us
| Data | Why |
|---|---|
| Email address | To create and sign in to your account |
| Name and profile photo | Only if you sign in with Google or Apple, or set them yourself |
| Date of birth (year), sex | To calculate heart-rate zones, aerobic fitness, age-graded percentiles and calorie estimates. These calculations are not possible without them. |
| Weight | To estimate the calories a run burned, and to score shoe wear — a heavier runner wears a midsole out sooner. |
| Training preferences — goal race, training days, units | To build and adapt your training plan |
| Personal best times you enter | To seed your pace zones |
| Run photos and profile bio | Only if you add them |
Data created when you run
| Data | Why |
|---|---|
| Precise GPS location — route, distance, pace, elevation | This is the core function of the app. Collected only during an active run you started, including while the screen is off or the app is in the background, so your route isn't lost mid-run. |
| Heart rate | From a connected Bluetooth chest strap or a broadcasting watch, or from Apple Health / Health Connect if you grant access |
| Cadence and step count | For running-form metrics |
| Derived fitness metrics — aerobic fitness, training zones, race predictions | The coaching output of the app |
| Your rating of how hard a run felt | To adapt future training paces |
| Runs recorded on a connected watch — route, distance, pace, heart rate, laps | Only if you pair a Garmin watch or Apple Watch with Outrunr and record a run on it. The run transfers to your phone and is then treated exactly like a run recorded by the phone. |
| Shoe mileage and wear | For the shoe tracker, if you use it |
Data collected automatically
| Data | Why |
|---|---|
| Subscription status and purchase history (RevenueCat) | To know whether your account holds the paid tier, when it renews, and when a trial started |
| Crash reports and error diagnostics (Firebase Crashlytics) | To find and fix crashes |
| App usage events — e.g. run saved, plan started, level up (Firebase Analytics) | To understand which features are used and improve them |
| Device model, OS version, app version | To diagnose device-specific problems |
| An account identifier | Attached to analytics and crash reports so we can diagnose a specific account's problem |
While Outrunr is in testing
The app also records aggregate cohort telemetry — run counts, feature usage and device/GPS health — to a shared internal diagnostics record, so we can see how the app behaves across real devices. This is removed when the public launch replaces the testing phase.
2. Where your data is stored
- On your device — your runs, profile and training plan are stored locally first, so the app works offline.
- In Google Firebase (Firestore, Authentication, Storage, Analytics, Crashlytics), operated by Google. Your run and profile data is stored in a location scoped to your account, readable and writable only by you. Access is enforced by server-side security rules.
If you use Outrunr without signing in, your data stays on your device only.
4. Location, specifically
Outrunr collects precise location because a running app cannot measure your route, distance or pace without it.
- Location is collected only while a run you started is active.
- Collection continues when your screen is off or the app is in the background, because runs continue when phones go in pockets. A notification is shown while this is happening.
- Location is not collected when you are not running.
- You can revoke location access at any time in your device settings. The app will no longer be able to track runs.
5. Deleting your data
You can delete everything, at any time:
In the app: Settings → Delete account. This permanently deletes your account, and with it every run, your profile, your training plan, your shoes and your stats — from both your device and our servers. It cannot be undone.
Online: use the account deletion request form.
By email: write to admin@outrunr.com.au and we will delete your account and data within 30 days.
Signing out alone does not delete anything.
We keep data only while your account exists. Deleted data is removed from active systems immediately and purged from backups within 90 days. Anonymous, aggregated statistics that cannot identify you may be retained.
6. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict processing, and to withdraw consent. If you are in the EU/UK, our legal bases are contract (delivering the app you asked for), consent (health data, location, optional integrations) and legitimate interests (keeping the app working and secure).
To exercise any of these, contact admin@outrunr.com.au.
If you are in Australia, you may also complain to the Office of the Australian Information Commissioner. In the EU/UK, to your local data protection authority.
7. Health data
Health and fitness data — heart rate, aerobic fitness, weight, training load — is sensitive, and we treat it that way:
- It is used only to deliver coaching, metrics and training plans to you.
- It is never used for advertising.
- It is never used to determine employment, insurance or credit eligibility.
- It is never sold or shared with data brokers.
- Data read from Apple Health or Health Connect is used only inside the app for the run it relates to.
7a. Watches
If you connect a Garmin watch or an Apple Watch to Outrunr:
- Your run data comes to us, not to the watch maker. A run recorded with the Outrunr watch app transfers from the watch to the Outrunr app on your phone, and from there is stored and synced exactly as described in §1 and §2. Garmin and Apple are not responsible for the data Outrunr collects, and Outrunr does not send your data to them.
- The watch maker's own services are separate. A run recorded on a Garmin watch also saves to Garmin Connect as a normal activity, and an Apple Watch writes workouts to Apple Health, under their privacy policies — that happens with or without Outrunr, and we cannot delete data from their services. Deleting your Outrunr data (§5) deletes our copy.
- Location on the watch is opt-in. The Outrunr watch app records GPS only during a run you started on the watch, and only after you have granted it location permission on that device. Declining leaves every other feature working; the run simply has no route.
- The watch holds your run only until it is delivered. Once the phone confirms a run has arrived, the Outrunr watch app deletes its copy. A run you have not yet synced stays on the watch and never reaches us.
- Heart rate read from a watch is treated as §7 health data: coaching only, never advertising, never sold.
8. Children
Outrunr is not intended for children under 13 (or under 16 in the EU/UK), and we do not knowingly collect their data. If you believe a child has given us personal information, contact us and we will delete it.
9. Security
Data in transit is encrypted with HTTPS/TLS. Data at rest in Firebase is encrypted by Google. Access to your account's data is restricted to your own authenticated account by server-side rules. No system is perfectly secure, but we take reasonable steps to protect your information.
10. Changes
If we change this policy materially, we will update the date above and notify you in the app before the change takes effect.
11. Contact
- Data controller
- DTI Ventures Pty Ltd
ABN 22 700 856 873 - Registered office
- 95 Pillar St
Bellbird NSW 2325
Australia - Privacy enquiries
- admin@outrunr.com.au